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Terms & Conditions

At a Glance

 

Welcome to Nourished by Ndali.
These Terms explain how we work, what you can expect, and how we protect both you and us.

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Here’s the short version:

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What we do: We offer general nutrition education, guidance, and resources — not medical advice or treatment.
 

Cancellations: You can reschedule or cancel up to 24 hours before your consultation. Late cancellations or no-shows are non-refundable.
 

Payments: All payments are processed securely via PayPal.
 

Digital products: For personal use only — please do not share, copy, or resell. No refunds once downloaded.
 

Your responsibility: Always consult your healthcare provider before making major dietary or lifestyle changes.
 

Privacy: We handle your information carefully — see our Privacy Policy and Cookie Policy for details.
 

Our limits: We are not liable for any loss or injury resulting from use of our site, content, or services.
 

Jurisdiction: These Terms are governed by the laws of New South Wales, Australia.

 

By booking a consultation or using this site, you agree to these Terms.

Terms and Conditions

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Effective Date: 14.10.2025
Business Name: Nourished by Ndali
Business Structure: Sole Trader
Contact: hello@nourishedbyndali.com
Website: www.nourishedbyndali.com
Jurisdiction: New South Wales, Australia

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1. Introduction

These Terms and Conditions (“Terms”) govern the use of this website and any products or services offered by Nourished by Ndali (“we”, “us”, or “our”).
By accessing our website, making a booking, or purchasing any product or service, you (“you”, “client”, or “user”) agree to be bound by these Terms.
If you do not agree, please discontinue use of our website and services.

We reserve the right to amend these Terms at any time without prior notice. Updates will be effective immediately upon publication on our website.

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2. Services Provided

Nourished by Ndali provides general nutrition education, wellness guidance, and related services, including but not limited to:

  • Nutrition consultations (online and in person)

  • General dietary and lifestyle guidance

  • Digital products such as e-books, guides, and resources

Our consultations and content are educational in nature and are not intended as medical advice, diagnosis, or treatment.

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3. Professional Disclaimer

All content, including consultations, written materials, and digital resources provided by Nourished by Ndali, is intended for general informational and educational purposes only.

As a Certified Nutrition Consultant, Ndali is not a medical practitioner and is not permitted to diagnose, prescribe, treat, prevent, cure, or heal any medical condition or disease.
Clients are advised to consult a qualified medical professional before making any changes to diet, medication, or lifestyle based on the information provided.

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4. Bookings, Cancellations, and Refunds

  • Clients may cancel or reschedule a consultation up to 24 hours before the scheduled appointment without penalty.

  • Cancellations or rescheduling within 24 hours of the appointment, or failure to attend, will forfeit the session fee.

  • No refunds or credits are offered for late cancellations or missed appointments.

  • Payment must be made in full at the time of booking unless otherwise agreed in writing.

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances; if this occurs, clients will be offered a full refund or an alternative appointment time.

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5. Payment Terms

Payments for consultations and digital products are processed securely through PayPal or other approved third-party payment processors.
By making a payment, you agree to their respective terms and privacy policies.

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

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6. Digital Products

All digital content, including e-books, guides, and online materials, are provided for personal use only.
You may not reproduce, distribute, share, resell, or otherwise exploit these materials for commercial purposes without express written permission from Nourished by Ndali.

Due to the nature of digital delivery, no refunds are available once a digital product has been downloaded or accessed, except as required under Australian Consumer Law.

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7. Client Responsibilities

You agree to:

  • Provide accurate and complete information regarding your health, dietary habits, and goals.

  • Disclose any relevant medical conditions or medications.

  • Seek medical advice before making significant dietary or lifestyle changes.

We are not responsible for any loss, injury, or adverse outcome arising from your failure to provide accurate information or to follow medical guidance.

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8. Limitation of Liability

To the fullest extent permitted by law, Nourished by Ndali and its owner, employees, or contractors are not liable for any direct, indirect, incidental, consequential, or special damages resulting from:

  • Your use of our website, services, or products;

  • Reliance on any content, consultation, or material provided;

  • Any delay, interruption, or error in website functionality.

Nothing in these Terms excludes or limits any rights under Australian Consumer Law that cannot be excluded by law.

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9. Intellectual Property

All content on this website, including text, graphics, logos, videos, and digital materials, is the exclusive property of Nourished by Ndali unless otherwise stated.
You may not copy, modify, distribute, or create derivative works from any material without prior written consent.

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10. Privacy and Data Protection

Your privacy is important to us. Personal data collected through this website is handled in accordance with our Privacy Policy and Cookie Policy, available via the website footer.
By using our site, you consent to our collection and handling of personal information as described therein.

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11. Third-Party Links and Services

Our website may include links to third-party websites or services (e.g., PayPal, Substack, Mailchimp, Google Analytics).
We are not responsible for the content, security, or privacy practices of such external sites.

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12. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.
You agree to submit to the exclusive jurisdiction of the courts of New South Wales in relation to any dispute or claim.

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13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:
Email: hello@nourishedbyndali.com
Website: www.nourishedbyndali.com

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Related Policies

Please also review our:

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